E
EMERGENCIES
In the event of emergency, please call reception. (number ‘9’)
EMERGENCY EXIT
Fire and emergency exit instructions can be found on the wall of your hotel room. Please contact reception if you require further information.
EXTRA BED
It is only possible to have an extra bed placed in the executive suite. If you have any questions, please contact reception.
F
FAX SERVICE
You can send and receive faxes through reception.
FIRST AID
Please contact reception immediately.
FITNESS
The fitness centre is on the first floor next to the sauna. You may use the fitness facilities from 7:00 a.m. to 11:00 p.m.
FLORIST
Please contact reception if you would like to send or purchase a bouquet of flowers.
FOLLOW-UP RESERVATIONS
Please contact reception for follow-up reservations in one of the Hampshire hotels.
FOREIGN CURRENCY EXCHANGE
We do not exchange foreign currencies. For information about where to change money, please contact reception.
G
GREEN KEY
For information about Green Key we refer you to the appendix.
H
HAIR DRYER
The hair dryer is located in the bathroom.
HEATING
The temperature in your room may be adjusted by the air conditioning or the central heating system.
HOSPITAL
Please contact reception for assistance.
I
INTERNET
Hotel GuestCompass offers you free high speed internet. You can use this internet for daily use. If you need internet for work or you need to download stuff we recommend to use the paid internet.
Contact the reception for more information and rates.
Free internet:
You go to settings → wifi networks → Hotel GuestCompass → there is a screen popping up → you choose free internet (right button) → you are connected.
Paid internet:
You go to settings → wifi networks → Hotel GuestCompass → there is a screen popping up → you choose paid internet (left button) → follow the instructions → you are connected.
K
KEY
Keep your room key / room card with you during your stay. For your own safety, if you lose your key a new one will only be provided on presentation of a valid proof of identity.
L
LAUNDRY, DRY CLEANING, IRONING
See dry cleaning.
LAZY SUNDAY
If you wish to have longer access to your room on the day of departure (any day, not just Sunday), we offer you a Lazy Sunday. Based on availability, you may then use your room until 5:00 p.m. This service costs €25,00.
LIABILITY
The hotel cannot be held liable for lost property from hotel rooms, meeting rooms or public areas. A safe is available, free of charge, in every room. Items that don’t fit in the safe can be stored in the safe at reception. However, the hotel cannot be held liable for any damage to, or loss of, these items.
LOST AND FOUND
Please contact reception for assistance.
LUGGAGE SERVICE
Before checking in or after checking out, you can store your luggage at reception. Please contact reception about this.
M
MAINTENANCE
If something in your room doesn’t work properly, please report this to reception.
MEDICAL ASSISTANCE
Please contact reception if you require medical assistance.
N
NEWSPAPERS
A selection of national newspapers is available free of charge in the lobby.
NO-SMOKING ROOMS
All rooms in the hotel are no-smoking rooms. If it has been established that you have smoked in the room, a minimum € 150,00 in extra cleaning costs will be charged.